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Legal Information

Policy

KazVacation respects your legal and is committed to protecting your personal data. This Policy explains how we collect, use, and safeguard your information when you use our website.

What We Collect

- Name, email, and contact info (when you fill out a form)

- IP address, browser type, and device data (for analytics)

How We Use It

- To respond to inquiries or process bookings

- To improve our website and services

- To send occasional marketing emails (with opt-out)

Your Rights

- Request access or deletion of your data

- Unsubscribe from marketing communications at any time

We do not sell or rent your personal data.

Questions? Email us at: info@kazvacation.com

Terms & Conditions

Booking & Payment

All bookings require a deposit to confirm. Full payment must be made at least 14 days before the tour start date unless otherwise specified.

Cancellations & Refunds

Cancellations made:

- More than 14 days prior: Full refund minus deposit

- 7–14 days: 50% refund

- Less than 7 days: No refund

Travel Responsibility

Guests must be in reasonable health for outdoor activities. KazVacation is not responsible for delays or cancellations due to weather or force majeure.

Insurance

Travel insurance is strongly recommended. We do not provide personal insurance.

Use of Website

By using this site, you agree to our legal, including intellectual property and cookie usage.

Still have questions?

We’re here to help!
If your question isn’t answered here, feel free to contact us — our team is happy to assist with planning and details to make your trip unforgettable.