KazVacation respects your legal and is committed to protecting your personal data. This Policy explains how we collect, use, and safeguard your information when you use our website.
- Name, email, and contact info (when you fill out a form)
- IP address, browser type, and device data (for analytics)
- To respond to inquiries or process bookings
- To improve our website and services
- To send occasional marketing emails (with opt-out)
- Request access or deletion of your data
- Unsubscribe from marketing communications at any time
We do not sell or rent your personal data.
Questions? Email us at: info@kazvacation.com
All bookings require a deposit to confirm. Full payment must be made at least 14 days before the tour start date unless otherwise specified.
Cancellations made:
- More than 14 days prior: Full refund minus deposit
- 7–14 days: 50% refund
- Less than 7 days: No refund
Guests must be in reasonable health for outdoor activities. KazVacation is not responsible for delays or cancellations due to weather or force majeure.
Travel insurance is strongly recommended. We do not provide personal insurance.
By using this site, you agree to our legal, including intellectual property and cookie usage.
We’re here to help!
If your question isn’t answered here, feel free to contact us — our team is happy to assist with planning and details to make your trip unforgettable.